Help
Shipping and returns
Last updated 8 October 2026.
Shipping
- Standard shipping within Sweden is free.
- Express shipping costs SEK 99 and is chosen at checkout.
- For now we only deliver to addresses in Sweden.
Delivery time for pre-orders
The cap is made once 24 caps have been pre-ordered. Delivery is roughly 6–8 weeks after we place the order with the factory. You get one email when the order is placed and another, with a tracking link, when the parcel ships.
Right of withdrawal, 14 days
You have a 14-day right of withdrawal under the Swedish Distance Contracts Act (lagen om distansavtal). The withdrawal period starts the day after you receive the cap. You can also cancel at any time before the cap has shipped.
How to do it:
- Let us know within 14 days via the contact page or using the Swedish Consumer Agency's (Konsumentverket) standard withdrawal form. Include your order number.
- Send the cap back within 14 days of notifying us. Return shipping is at your cost.
- We refund the full amount, including the original standard shipping, no later than 14 days after receiving your notice. We may wait to refund until we have received the cap back.
You are welcome to try the cap on as you would in a shop. If it has been used beyond that, we may deduct an amount for the reduction in value.
Return address: Hankgränd 6, 163 55 Spånga.
Complaints about defects, 3 years
If the cap has a defect that was present when you received it, you have the right to complain for three years under the Swedish Consumer Sales Act (konsumentköplagen). Contact us with your order number and, ideally, a photo, and we will sort it out. We pay the return shipping if the complaint is accepted.
More details in our terms of sale.