Terms
Terms of sale
Last updated 8 October 2026.
1. Seller
Below Average is run by Sandstream AB, company registration number 559399-3099, address Hankgränd 6, 163 55 Spånga, email hello@sandstre.am.
These terms apply when you shop on this website as a consumer. We sell to private individuals with a delivery address in Sweden.
2. Prices and payment
All prices are in Swedish kronor (SEK) including 25% VAT. Standard shipping within Sweden is free, and express shipping costs SEK 99. You pay by card or Klarna in Shopify's checkout. Payment is taken when you place your order, including for pre-orders.
3. Agreement
The agreement is concluded when you have received an order confirmation by email. Check that the details are correct, and contact us straight away if anything is wrong.
4. Pre-orders
We place the factory order once 24 caps are pre-ordered (the goal is 48). Delivery is roughly 6–8 weeks after we order. If we don't reach 24 before the campaign ends, you get the full amount back.
- The campaign runs until and including 7 November 2026. The goal is 48 caps, and the factory order is placed once 24 have been pre-ordered.
- Delivery time is roughly 6–8 weeks from when the factory order is placed. We will let you know by email once the order has been placed.
- If we do not reach 24 pre-ordered caps before the campaign ends, the purchase is cancelled and you get the full amount back to the same payment method, no later than 14 days after the campaign ends.
- If delivery is more than 30 days later than the time we stated, you have the right to cancel the purchase and get the full amount back.
- You can cancel at any time before the cap has shipped, and you will get the full amount back.
5. Delivery
We deliver to addresses in Sweden. The risk for the goods passes to you once you have received them. Check the parcel when it arrives and let us know if anything is damaged.
6. Right of withdrawal
You have a 14-day right of withdrawal under the Swedish Distance and Off-Premises Contracts Act (lagen (2005:59) om distansavtal och avtal utanför affärslokaler). The withdrawal period starts the day after you receive the goods. The caps are not made to your personal specifications, so the right of withdrawal applies in full.
Let us know that you wish to withdraw from the purchase within the withdrawal period, via the contact page or using the Swedish Consumer Agency's (Konsumentverket) standard form. Return the goods no later than 14 days after notifying us. You pay the cost of return shipping. We refund the full amount, including standard shipping, no later than 14 days after receiving your notice, but may wait until we have received the goods back. If the goods have been handled more than is necessary to establish their nature and characteristics, we may deduct an amount for the reduction in value.
7. Complaints about defects
You have the right to complain about defects in the goods for three years under the Swedish Consumer Sales Act (konsumentköplagen (2022:260)). Let us know within a reasonable time after discovering the defect. If the complaint is accepted, we pay the shipping cost and repair, replace or refund.
8. Personal data
We process your personal data in accordance with our privacy policy.
9. Disputes
Contact us first, and we will try to resolve it. You can also turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), arn.se. Swedish law applies.